What We Collect and Why It Matters
When you open an account on ph656, we collect the information needed to run it: your name, contact details, date of birth for age verification, and the payment identifiers linked to your GCash, Maya, or InstaPay wallet. We do not store your full e-wallet PIN or
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passwords — only the reference data needed to match your deposit or withdrawal to your account. Transaction logs are kept to satisfy anti-money-laundering obligations and to help you dispute any payment discrepancy. If you contact support through live chat or email, that conversation is stored so
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our team can follow up accurately. We also collect device and session data — browser type, IP address, pages visited — to detect unusual login behaviour and keep your account secure. Data collected through InstaPay transfers is processed under the same retention rules as GCash and
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Maya records: retained for as long as your account is active and for the legally required period after closure. We do not sell your personal data to third parties for marketing purposes. Where we share data — for example, with payment processors or identity-verification partners —
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we do so only to operate the service and we require those partners to protect your information under comparable standards.
Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.